Hi, I’m Maya[NAME]. My email is maya@sample.com[EMAIL]. My order is delayed.
🤖 Building AI products →☕ drinking too much coffee →🎨 still designing →🧠 asking too many “why?”s →🚀 shipping anyway →🔍 digging into the real problem →🎯 making the hard calls →🧩 connecting the dots →📊 obsessing over what actually moves the needle →🛠️ occasionally breaking things →🔄 learning →🤔 questioning the roadmap →🚫 saying no sometimes →💡 having better questions than answers →📈 chasing outcomes, not features →☕ getting another coffee →🚀 shipping again →
Hi, I’m Aditi
Currently atSprinklr
Product thinking / systems / AI
building AI productspeople trust.
From ambiguity to outcomes.Customer truth, business consequence, and emerging technology.
Explore selected work01 / Flagship body of work / 2023–present
AI+ Studio.what it takes to scale AI.
AI+ Studio didn’t start as a platform. It became one as each problem revealed a harder one — architecture, trust, reliability, quality, governance.
Learn more about the productPRODUCT WALKTHROUGHAI+ Studio — see it run
WORKSPACE / LANDINGAUTO PLAY · 01
WORKFLOW / CUSTOMER SUPPORT
Resolution assistant
ACTIVE PATH
TRIGGERNew messagecustomer.input
PROMPT NODEClassify intentintent.label
IF / ELSENeeds knowledge?confidence ≥ .82
RAGRetrieve contextsupport.docs
EMBEDDINGSGenerate vectorstop 5 matches
OUTPUTReturn answerapproved channel
one highlighted prompt,
two possible paths.
PROMPT NODE / DRAFT RESPONSE
Configure and test
INPUT
REQUESTPII MASKLLM
OUTPUT
TEST OUTPUT
Run this node to inspect the request and response.
I’m sorry about the delay. I can help check the latest status and guide you through the next step.
masked first,
then generated.
The sequence loops automatically. Use the tabs to pause on a base screen.
The more AI scaled, the harder the problems became.
Click a note to explore moreTap a chapter to preview
+ more
↓82% support ticketsIncreased customer trust$10M+ cost saved60% → 0% failure rate$50M+ revenue protected
As the product grew, so did my scope.
Built the foundations
First self-serve AI product.
Led platform strategy
Shared architecture and standards.
Own the flagship
End-to-end AI+ Studio ownership.
02 / Sprinklr / Selected work
Beyond AI+ Studio.
Product contributions across brand intelligence, insights and service quality.
01
Digital Twin
I turned voice, knowledge, audience and rules into one reusable AI identity for consistent customer interactions.
Learn more about the productAI Innovation · CXUnifiers 2025
02
Insights Hub
I turned high-volume cases into detected patterns, root causes and recommended actions.
Learn more about the product≈33% fewer case conversations
03
Quality Management
I connected configurable AI scoring across 10–12 criteria to targeted coaching.
Learn more about the product40% less case resolution time
03 / Innovaccer / Foundations
Before AI, I built for
high-stakes healthcare systems.
Clinical Workflows
One continuous note-taking workflow,built for patient care.
+43% feature usage
Prior Authorization
A fragmented, multi-actor processmade into one trackable workflow.
HIMSS ’21
Tools & services I work with
Claude Code
OpenAI
Azure OpenAI
Vertex AI
Amazon Bedrock
Figma
Jira
Postman
Mixpanel
In their words / 03 notes
What people say.
01 / 03
01 / Product thinking
Aditi is quite intelligent, dedicated, reliable and very professional. We hired her to work on our product design and she did a great job for us beyond our expectations. She was always asking the right questions that allowed us to also think better about the product. Aditi is self motivated person and she did a lot of research to provide us right design options and taken our feedbacks to develop a design we were looking for. I would highly recommend her to anyone looking for someone who can bring strong product thinking to the table.